Professionalism, Punctuality, Quality, Value

Positive: Professionalism, Punctuality, Quality, Value

I was fortunate enough to find Talon Marine when I was in a pinch.(Them helping me in a pinch is a secondary cause for the positive review!) The owners and the staff that I encountered were all very friendly, courteous, honest and helpful. The shop is clean, spacious and well maintained. I had taken my boat to a Suzuki dealer in a coastal community and had multiple "just-ok" to borderline, feeling screwed experiences. My interaction with Talon Marine was completely opposite. I was in a bind and offered to pay double the prices in an effort to make a scheduled trip after I broke something. I was asked to the bring the boat in the next morning at 0800hrs and they would see what they could do. I met the owner in the morning and they jumped on the repair immediately. The communication on the repair was great. There were no promises made or ambiguous expectations. They called me at 1430hrs that day and told me the boat was complete and did not charge me double the rate. I feel fortunate to have found a shop that services Suzuki motors and shares the kindness and honesty that this shop showed me. I will definitely bring my boat there for future work needs and would encourage other to as well.